24 x 7 NOC Support
Maximize your infrastructure and application uptime with proactive NOC management
While you continue to build, it’s essential that your infrastructure or application face lesser issues. It can be hard to focus on innovating while you’re taking care of alerts that can be avoidable. That’s why we’re here.
Our 24/7 NOC support provides a follow-the-sun model that provides monitoring for your infrastructure and applications so they can operate at peak performance. What sets us apart is that
we also have GDPR-trained personnel in EU-approved countries to handle any personal data for EU users during such activities.
With our proactive monitoring, supported by a rotation and escalation process, you can stay focused on your operations while we identify and resolve issues before they pop up so we can drive high availability, reliability, and performance of your infrastructure.
Benefits
99.95%
Application Uptime
< 15 Mins
Industry leading MTTR
30-50%
Cost Reductions
What we do
Escalation & collaboration
We use several monitoring and observability tools to continuously monitor your infrastructure and efficiently escalate critical incidents to the right team.
Data - driven insight and reporting
We compile a detailed report for you to gain visibility into network usage patterns, key metrics, and performance benchmarks to drive strategic initiatives.
Documentation and knowledge sharing
By maintaining continual documentation of issues, alerts, and resolutions, our NOC team can share insight and best practices to help your SRE/DevOps team to reduce the number of false alerts and improve system reliability.
Our toolkit
